Data Deletion Instructions

Delete your account in the app

1. Open OnTheTools and log in.
2. Go to Profile → Settings.
3. Scroll to "Account" at the end and tap "Delete my account".

This deletes your login and takes your name, photos and details off your profile. Messages you sent and reviews you wrote stay, shown as from "Deleted account", and job and payment records are kept for seven years, for tax and in case a payment is disputed, as described in our Privacy Policy.

If you signed up with Apple, Google or Facebook and can't access the app

Email support@onthetoolsapp.com.au from the address associated with your account, requesting account and data deletion. We will process the request within 30 days and tell you if anything has to be kept.